Aetna Member Services for answers to questions about what’s covered under the plan. Available Monday through Friday, 8 a.m. to 6 p.m., they can also help with claims and plan requirements, help you find an in-network provider near you, and help you get a new or replacement ID card.

1-877-440-4709

www.aetna.com

Aetna Claim Office
P.O. Box 98110
El Paso, TX 79998-1106

Aetna Navigator® for secure access to personalized information and tools. Once enrolled in the Aetna Plan, register for Aetna Navigator by visiting www.aetnanavigator.com and selecting “First-time user”.

N/A

www.aetnanavigator.com

Aetna Rx Home Delivery® for information on ordering prescription medications through the mail.

1-877-440-4709

www.aetna.com

Simple Steps To a Healthier Life® to take the Health Risk Assessment and learn how to make small changes in manageable steps for a healthier you.

N/A

www.simplestepslife.com

Aetna Health Connections^SM Disease Management Program for tools and support to help you manage a chronic health condition.

1-877-440-4709

www.aetna.com

Informed Health® Line to talk to a nurse for health information on a variety of topics, issues and concerns. Call anytime, day or night.

1-800-556-1555

N/A

• The Aetna Vision^SM Program

• The Aetna Natural Products and Services^SM Program

• The Aetna Fitness^SM Program through GlobalFit™

Women’s Health Online and
Plan for Your Health^SM for special programs and services that focus specifically on women.  

N/A

www.womenshealth.aetna.com
www.planforyourhealth.com